Shipping

DELIVERY LOCATIONS

Kimekai delivers both Australia & World wide.

PROCESSING YOUR ORDER

An e-mail confirmation is sent to your e-mail address after placing your order. Please keep this e-mail as proof of your purchase.

We are more than happy to write instructions as instructed.  If you choose to have your order left if you are not at home responsibility is yours but contact us immediately to discuss.

Delivery is between Monday and Friday.

DELIVERY TIMES

Orders are usually dispatched within 1-3 business days – We endeavor to get your order to you ASAP. Once your order has been dispatched, delivery time will be subject to the delivery service selected but depending on location usually between 2-7 days. if predicted longer we will let you know.

PRICES AND PAYMENT

All prices on the website are in Australian dollars and are inclusive of GST where applicable. Prices are subject to change without notice.

ORDERS SENT TO AN AUSTRALIAN ADDRESS

  • Standard 15$ shipping Australia wide.

ORDERS SENT OUTSIDE AUSTRALIA

  • Delivery costs vary depending on the country the parcel is being delivered to and the delivery method chosen. Kimekai uses Auspost or freights which does not always include tracking.  If an alternative form of postage is required contact customer service to discuss options.
  • If an international order is entitled to a GST refund.  This will occur after payment and before order has been posted.
  • You must pay the Order Amount by credit card or Direct Deposit at the time of submitting the Order. Kimekai accepts Visa or Mastercard as well as Apple or Google pay.
  • Some parcels sent overseas will be quarantined by Customs until an additional fee is paid to Customs to release the parcel to you. Please check the applicable Custom laws in your country before placing your order. Kimekai is not liable to pay such fees and is not responsible for the rejection of your parcel.